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Blog and Personal Web Site
Policy Template
It is well known that blogging is one way to easily add new content to a website, and a number of corporate are embracing the idea with gusto. Not only are there companies that do corporate blogging, but in lots of cases it is not just the CEO or the marketing manager who blogs, but the actual employees of the company itself.
Questions that you should ask include:
- How much should employees be allowed to say about the internal workings of the company? Your enterprise's management will not be impressed if an employee blurts out your company's trade secrets on the company blog for the whole world to see.
- Should employees be allowed to criticize the company or their direct management? Some companies allow this, some do not.
- How much time employees should be allowed to spend on blogging. Is this seen as part of their job descriptions, should it form part of their formal job output models?
It is clear that companies that venture into the corporate blogging arena would be wise to draw up blogging guidelines. These blogging guidelines should state clearly the boundaries within which the employee should operate, but it should not be so strict as to stifle any creativity or place a complete ban on the activity, nor make it so cumbersome to get permission to say something that it becomes virtually impossible to keep a personal feel to the blog and it merely becomes another official corporate mouthpiece.
Janco has the solution a well written Blog and Personal Web Site Policy Template.. This 8 page sample blog policy contains specific policy statements on what can and can not be done via blogs. There are 13 specific best practices defined as specific guidelines for personal web sites and blogs. That includes blogs which are on your enterprise's servers or domains and those on are outside of your enterprise's control.
The policy template comes in word format and can easily be modified to meet the specific requirements of any size enterprise.
Other Policies
The policies have just been updated to comply with all mandated requirements and include electronic forms that can be Emailed, filled out completely on the computer, routed and stored electronically. A totally solution that uses technology at its best.- CIO IT Infrastructure Policy PDF (All of the policies below which come as individual MS Word files)
- Backup and Backup Retention Policy
- Blog and Personal Web Site Policy (Includes electronic Blog Compliance Agreement Form)
- Incident Communication Plan Policy (Updated to include social networks as a communication path)
- Internet, e-Mail, Social Networking, Mobile Device, Electronic Communications, and Record Retention Policy (Includes 5 electronic forms to aid in the quick deployment of this policy)
- Mobile Device Access and Use Policy
- Patch Management Policy
- Outsourcing Policy
- Record Management, Retention, and Destruction Policy
- Sensitive Information Policy (HIPAA Compliant and includes electronic Sensitive Information Policy Compliance Agreement Form)
- Service Level Agreement (SLA) Policy Template with Metrics
- Social Networking Policy (includes electronic form)
- Telecommuting Policy (includes 3 electronic forms to help to effecively manage work at home staff)
- Travel and Off-Site Meeting Policy
- IT Infrastructure Forms
Bad Web Experiences Driving Users from the Mobile Internet
Remember the dark days of dial-up Internet? Those long, painful seconds waiting for Web pages to load and for requests to process? Those random disconnections? Those exorbitant hourly fees? Not being able to view a page because it didn't support your browser of choice?
According to the results of a recent survey by one company, similarly poor experiences are deterring users from surfing the mobile Web via their Internet-enabled smartphones. Device makers, Web designers, and mobile service providers alike have their work cut out for them to make the mobile Internet experience more affordable and appealing.
In a survey of nearly 4,500 individuals in the United States and the United Kingdom, Antenna found that mobile Internet usage is up among Americans and Brits alike. One in three British (34 percent) and American (33 percent) consumers access the Internet using their smart phone at least once a week, up from 27 and 28 percent respectively in 2010.
Despite the increased adoption of smartphones and activity on the mobile Web, however, nearly half of the American respondents (44 percent) said they don't use their Internet-enabled phones to go online at all. That same percentage of respondents said they would more likely take advantage of mobile Internet access if the experience were similar to that of using the Internet on a PC.
Shedding some light on the specific issues users are having, 27 percent of all respondents said they were discouraged from using the mobile Internet by websites that did not display properly on their screens. Further, 28 percent of U.S. respondents and 32 percent of U.K. respondents cited difficulty in navigating websites on mobile devices.
Herein lies on the of significant challenges faced by website designers of the world:
- Not only do they need to support new platforms (Android, iOS, Windows Phone 7, and the like) with their respective browser; they also have different form factors to contend with, from low-end phones with tiny screens up to the emerging line of tablets with larger viewing panes. Additionally, different types of devices have different constraints in terms what sort of content they can capably support (e.g. streaming video) and how quickly they can render it.
- Cost, too, remains a deterrent to greater mobile Internet usage: 33 percent of Americans and 39 percent of British survey respondents said accessing the Internet from their mobile phones was too expensive, despite the growing availability of flat-rate data packages.
IT Service Management - Change Management
The Blog and Personal Web Site policy is also contained in the IT Service Management Policy Template.
The IT Service Management Policy Template contains policies, standards, procedures and metrics that comply with the ITIL Standard. Chapters of the template include:
- Service Requests Policy
- Service Request Standard
- Help Desk Policy
- Help Desk Standards
- Help Desk Procedures
- Help Desk Service Level Agreement
- Change Control Standard
- Change Control Quality Assurance Standard
- Change Control Management Workbook
- Documentation Standard
- Application Version Control Standard
- Version Control Standard
- Internet, e-Mail and Electronic Communication Policy
- Travel and Off-Site Meeting
- Blogs and personal web sites
In addition, the ITSM template includes the Business and IT Impact Questionnaire, a Change Control Request Form and an Internet Use Approval Form. It conforms with ITIL.